Your organization may ask you to fill out a questionnaire — for example before an appointment, or when you register with a new organization.
How you're notified
Depending on the situation, you may be pointed to a questionnaire in different ways:
- by email, with a direct link to the questionnaire (for example in your appointment confirmation or reminder),
- as a notice right after booking your appointment,
- in the Questionnaires section of your MeetOne account.
Filling out the questionnaire
- Open the link from the email, or open the questionnaire from the Questionnaires section of your account.
- Answer the questions. Depending on the questionnaire, you may see different question types: free text, number, single choice, multiple choice, dropdown, or a file upload (attachment).
- Questions marked optional can be left blank.
- Click Save questionnaire to submit.
Review your answers before saving: once submitted, a questionnaire can no longer be edited. If something changes afterwards, contact your organization directly.
After saving, you'll see a confirmation page. Your organization is notified about your answers.
Common problems
- Can't find the questionnaire? Check your spam folder or the Questionnaires section of your account.
- The link no longer works? The questionnaire may already have been completed, or the link may be invalid — contact your organization or us in that case.
- Need to change an answer you already submitted? This isn't possible once submitted — contact your organization directly instead.
Still stuck? Contact us at support@meetone.io.