KBV certification confirms that a video consultation service meets the statutory health insurance requirements for contracted medical care in Germany.

What is the KBV?

The Kassenärztliche Bundesvereinigung (KBV), the National Association of Statutory Health Insurance Physicians, is the nationwide self-governing body for physicians and psychotherapists who treat statutorily insured patients in Germany.

What does the certification mean?

The KBV certifies video consultation services for statutory-insurance medical care under the framework of Anlage 31b to the Bundesmantelvertrag-Ärzte (BMV-Ä), the framework agreement between statutory health insurers and physicians. This certification reviews requirements such as data security, server location, and encryption.

Why does it matter?

Physicians treating statutorily insured patients can only bill video consultations to statutory health insurance if they use a KBV-certified service. For you as a patient, this certification means the video service your practice uses meets recognized technical and security-related minimum standards for medical care.

KBV certification applies to statutory-insurance medical care. Other professions, such as therapists, midwives, or pharmacists, are not bound by this specific certification, but remain subject to their own professional confidentiality obligations.

Is MeetOne KBV-certified?

Yes. MeetOne is listed by the Kassenärztliche Bundesvereinigung as a certified video consultation product. If your practice uses MeetOne, you can be treated by video consultation as usual, with no extra steps required on your part.

Still have questions? Contact us at support@meetone.io.