The General Data Protection Regulation (GDPR) gives you, as a data subject, clear rights over your personal data – this overview explains what they are and how to exercise them with MeetOne.

Who is responsible?

Using MeetOne involves two distinct roles under data protection law: for data collected as part of your treatment (e.g. medical history, prescriptions, treatment documentation), your organization is generally the controller; MeetOne processes this data only as a processor on your organization's instructions. For data related to your MeetOne account itself (e.g. login details, support requests), MeetOne is the controller.

Your rights at a glance

  • Right of access (Art. 15 GDPR): You can ask what data is stored about you.
  • Right to rectification (Art. 16 GDPR): You can have inaccurate or incomplete data corrected.
  • Right to erasure (Art. 17 GDPR): You can request that your data be deleted, unless statutory retention obligations – for example for treatment records – require it to be kept.
  • Right to data portability (Art. 20 GDPR): You can receive your data in a common, machine-readable format.
  • Right to object (Art. 21 GDPR): You can object to the processing of your data in certain cases.
  • Right to lodge a complaint (Art. 77 GDPR): You can complain to a data protection supervisory authority about how your data is processed, at any time.

How to exercise your rights with MeetOne

  1. Correct your personal data: Open your profile and update your contact and personal details directly yourself.
  2. Delete your account and data: Use the Delete account function in your account settings – see Delete my data for the exact steps.
  3. Access, portability, or objection: For questions about your treatment data, contact your organization, since it is the data controller for that data. For questions about your MeetOne account, contact our support team – we will forward your request to the right place if needed.
  4. File a complaint: You can contact the data protection supervisory authority responsible for you at any time.

For questions about data collected as part of a treatment, your organization is often the right first point of contact, since it is the data controller for that data.

Still have questions? Contact us at support@meetone.io.