Besides the participant, you can invite additional people to an appointment — for example relatives, interpreters, or colleagues.
Prerequisites
This feature must be enabled for your account.
Add additional participants
- Open the section for additional participants when creating or editing an appointment.
- Enter the person's Email address and Name, or click Choose from contacts to pick an existing contact.
- Repeat this step for further people — you can add up to 4 additional participants per appointment.
- Save the appointment.
Use Remove participant to take a previously added person out of the appointment again.
An additional participant's email address must be different from the participant's own email address.
How additional participants join
Each additional person automatically receives their own email with a personal join link — sent at the same points as the participant's, for example on confirmation or as a reminder. The link is individual and cannot be shared with other participants.
If the waiting room is enabled for the appointment, additional participants wait there just like the participant, until you admit them. See Use the waiting room.
Common problems
- I can't add another person. A maximum of 4 additional participants is allowed per appointment.
- The email address is rejected. Check the format, and make sure it isn't already used by the participant or another additional participant on this appointment.
- An invited person didn't receive an email. Ask them to check their spam folder. Also check whether Do not send notifications for this appointment was enabled for the appointment.
Still have questions? Contact us at support@meetone.io.