Offering & Running Appointments

Getting started for professionals Your introduction to MeetOne as a professional: a quick tour of your dashboard and the four key steps before your first video appointment. Set up your profile How to complete the setup wizard: personal details and your organization's address – and where to add further details later. Set up your availability in the planner How to add availability windows in the planner, pick an appointment type, and let participants get suitable appointments with you. Create an appointment for a participant How to create an appointment for a participant in MeetOne, choose the appointment type, and send them an invitation by email. Reschedule, cancel or reopen an appointment How to reschedule or cancel an appointment and how to reopen an appointment that's already completed – including participant notifications. Conduct a video appointment How to start a video appointment as a professional, admit participants into the call, and use microphone, camera, chat and screen sharing. Share your screen How to start and stop screen sharing during a video appointment – including the macOS permission you need and common issues. Complete and document an appointment How to complete an appointment manually or automatically when leaving the call, add notes, and find completed appointments again. Create and sign a prescription How to create a prescription, review the details, sign it electronically, and what your patients receive afterwards. Message your participants How to open conversations with participants, send messages and attachments, manage several cases at once, and mark conversations as done. Patient journal: notes and history How to use the patient journal for internal notes, find past entries again, and who can see the entries you write. Manage the medical profile (allergies, medications, conditions) How to record allergies, chronic conditions, and current medication for your patients in one structured place in the patient record. Send confidential documents securely How to send lab results, reports, or invoices securely via link and verification code — with an expiry date, revocation, and an audit trail. Advanced planner features Details on recurring availability windows in the planner: how repetitions are created, what happens when you edit a single day, and how overlaps are handled. Connect Google Calendar How to connect your Google Calendar to the planner, what gets synced, and how to disconnect it again. Connect Microsoft Outlook Calendar How to connect your Microsoft Outlook Calendar to the planner, what gets synced, and how to disconnect it again. Connect a CalDAV calendar (iCloud, Nextcloud) How to connect a CalDAV calendar like iCloud or Nextcloud to the planner, which credentials you need, and how calendar discovery works. Manage appointment requests How to find incoming appointment requests, propose a time, and what happens before a request becomes a confirmed appointment. Add online booking to your own website How to find your personal appointment-request link and iframe code for your own website, and what to hand off to your web developer. Manage your profile, practice data and photo How to edit your personal data, practice data, occupational information, phone number, profile photo and login email address at any time after the setup wizard. Use the waiting room How to turn on the waiting room for an appointment, admit or deny waiting participants individually, and what participants see while they wait. Invite additional participants to an appointment How to invite extra people such as relatives or interpreters when scheduling an appointment, how they join, and what limits apply. Sign multiple prescriptions in one batch How to bundle several unsigned prescriptions into one signing pass, what to expect the first time you use it, and how many prescriptions are allowed. Review and export questionnaire responses How to find a participant's completed questionnaires, review their answers in detail, and keep a copy for your own records. Documents and measurements in the patient record How to upload documents to the patient record, record measurements such as blood pressure or weight, and view their history over time. Document consents How to record consents such as treatment or data processing in the participant record, revoke them when needed, and review the history. Bring in an external physician (televisite) How to grant an external colleague time-boxed read access to a patient record, what they can see, and how to revoke that access again. Work with medical assistants What medical assistants at your practice can do for you, which extra rights come with your account's configuration, and what stays doctor-only. Use a permanent room What a permanent room is, how to turn it on when creating an appointment, and what to keep in mind when handling its join link. Manage contacts and text snippets How to add, edit, and delete your contacts, and how to insert pre-written text snippets while writing messages and journal entries.