This update brings a new navigation, task management and the secure exchange of confidential documents in both directions.

New design: sidebar navigation and interface

  • New sidebar navigation – every area is quicker to reach.
  • Redesigned overviews and lists for more clarity on all devices.
  • All email notifications have been modernized and unified.

Tasks: keep track of what needs doing

  • Create tasks, schedule them and assign them to team members.
  • The My tasks and Created by me overviews show at a glance what is pending.
  • The number of open tasks is shown directly in the navigation.

Secure documents: share confidential files safely

  • Send confidential documents such as findings, reports or invoices securely to participants.
  • Access works via a time-limited link plus a six-digit security code.
  • All documents are stored encrypted.

How to: Send confidential documents securely.

Document upload by participants before the appointment

  • Participants can send you documents such as referrals, previous findings or photos securely before the appointment – without an account of their own.
  • The upload is protected by a six-digit security code that participants receive by email.
  • Uploaded documents appear directly in the appointment details.
  • You receive one summary email instead of a notification per file.

From the participant's side: Upload documents before your appointment.

More stable video calls

  • Improved audio transmission, especially on Safari and iOS devices.
  • Much faster reconnection after short network problems.
  • Long calls of more than two hours now run through reliably.

New appointment features rolling out gradually

  • Permanent room: your permanent video room with an unchanging link – ideal for recurring calls, with no appointment needed. See Use a permanent room.
  • Waiting room: your participants wait in a virtual waiting area until you start the call. See Use the waiting room.

Both features are being enabled for accounts step by step.