Where you view invoices and update billing details depends on whether you use MeetOne as a participant with your own subscription, or as an organization or organization.

As a participant with a subscription

If your organization requires participants to have a subscription, you manage invoices and your payment method through our secure billing portal:

  1. Open your account menu and select Manage subscription.
  2. You'll be redirected to the billing portal in a new tab.
  3. There you can see your past invoices and update your payment method.

For details on the subscription itself — including cancelling and reactivating — see Manage your personal subscription.

Prescription orders follow their own payment steps — see Pay for a prescription and choose a pharmacy.

As an organization or organization

For organizations and organizations, invoicing doesn't run through a self-service portal in the application. Invoices are created by our team based on your saved billing details and delivered by email.

  1. Open Organization and switch to the Billing section.
  2. Review and update your company name, billing address, VAT ID, and the email address invoices should be sent to.
  3. Save your changes.

Organizations are billed by invoice only. If you need a copy of an existing invoice, contact our support team.

Still have questions? Contact us at support@meetone.io.