Account & Billing
Sign-in, password, email verification, plans and invoices.
Manage your account, password and email address
How to change your email address, reset your password, and manage language and notification settings in your MeetOne account.
Forgot your password? How to reset it
Can't remember your MeetOne password? Here's how to request a reset link by email and set a new password for your account.
Verify your email address
Why MeetOne asks you to confirm a new email address, how to resend the confirmation email, and what to do if something goes wrong.
MeetOne plans at a glance
An overview of the MeetOne plan categories Video Basic and Enterprise, what differs between them, and where to find current pricing and your own plan.
Manage invoices and payment methods
Where participants with a subscription and organizations can view invoices and update their payment method or billing information.
Manage your personal subscription
How participants with a subscription check their status, update their payment method, and cancel or reactivate their subscription.
How is video appointment usage billed?
A plain-language explanation of how MeetOne bills actual video appointment usage and where to see your billed minutes.
Cancel or pause your organization subscription
How to cancel your organization's plan yourself, the notice periods that apply, and how to revoke a cancellation. Pausing is still handled by support.